Building testimonials

Cannot recommend highly enough Khori and the team at Hines building solutions. They have done a fabulous job converting a garage to a playroom for our new arrival.

They were always very polite, courteous and efficient, keeping all areas as clean and tidy as possible as they worked, and sticking to their proposed time schedule as best they could. Some delays did occure due to issues with materials, which was an unforeseen issue and something out of their control. However, they did their best to keep us informed and up to date on the situatuon throughout this time.

Overall i am very pleased with the end result, and would definitely hire them again.

Carl and Amanda
Twickenham

Hi, I would like to write a review to the owner of Hines building solutions (mr hines)as I did not get to meet him only spoke with him on the phone and and say thank you and just to let him know how respectful and helpful his staff are especially John and warren who was doing work on my neighbours house which he is very happy with the end result, John and (sweetly) helped me after they finished work dispose of my garden shed which was very old and the 8 slabs that it was laid on and they put it in there skip they had next door when I ask mr Hines how much he said make the guys a nice lunch on Friday!

Such nice trades men after being let down in the past by trades men.

Sandra
Beresford Avenue KT5

I initially commissioned HBS to carry out the renovation on my upstairs bathroom. The team of trades men completed the first job to such a high standard that I felt confident tasking them with the complex business of converting my kitchen extension and loft space. HBS employ polite professionals, that are equipped with the skills and expertise to get the job done. They are extremely good value for money and an easy organisation with work with.

Though there were some minor problems with getting specialist building materials delivered on time, I am 100% satisfied and impressed with the work carried out and would recommend HBS to anyone seeking a qualify finish.

Eileen Jones
Kent

I’ve known this group of builders and their CEO on a personal level for many years. Feedback from people that had hired them was always positive, so they were the obvious choice when I decided to do a basement excavation and take my one bed ground floor terrace flat to a three bedroom. Lovely finish, really good value for money, nice friendly builders, smooth transition from a 1 bed to a 3. Easy bunch of people to communicate with. They kept my neighbours updated on matters associated with the build like large deliveries, length of time the dig would take, use of industrial machinery. Builders kept external mess to a minimum. What impressed me the most about the team was, they were always hard at work when I arrived on site. Never slacking. Vibe was also positive, and they appeared to work very well as a team. They worked things out together and got to it. It was nice to watch and be a part of. Project manager, good fella. My only gripe which was out of HBS control was the delay caused by getting our regular supply of building materials. That aside, my build was a positive experience.

Martin Scott
Fulham

Hines were recommended to me by a neighbour. I liked the look of their work and employed them to reconfigure and renovate my mother’s 2 bed bungalow. I expected it to be a bit tricky and for there to be some complications because of the unusual floor plan, but the project manager took regular time out to consult with me and mum. The working relationship was good, nothing was an issue. Everything was resolvable and achievable. The builders kept mess and disruption to a minimum. The build did take slightly longer then expected (3 weeks) and cost few hundred more (due to unforeseen electoral problems), but we are so pleased with the result that I really can’t complain.

Job well done in mine & mums’ opinion.

Charlotte Philpott
Isleworth

Covid made it difficult for us to get the materials needed to build up and out on a semi detached 4 bed fixer upper, which created a delay to the overall renovation. What I liked most about this firm was how conscientiously they worked with my neighbours. Lovely team of people. I was kept informed, very professional consultation process. They offered some useful ideas, they worked well with my firm of architects.

Nice group of people to work with who got the work done to a very impressive standard. The operation was well coordinated. Builders were always on site and on time. Problems with building equipment got sorted without drama. Happy.

Peter Francis
Walthamstow

My son selected Hines after vetting about 30 or so local firms. All I can say is he chose well. I were fixing my house up to sell it because I wanted to downsize. I started by renovating the downstairs by opening it up and creating site lines to the garden space. I couldn’t leave after the work was complete as I enjoy living here so much now. Just before Christmas we got to work on the upstairs. I have an on-suite bathroom and a walk-in wardrobe. It’s a different house. Having nice honest tradesmen in and out of my house wasn’t a problem because they were all so charming. They were happy to clean up. The overall coast of both jobs was really good value for money. They came and did what they were paid to do. I am happy to recommend these people to anyone.

Lona Riley
Croydon

Cleaning testimonials

Hines Cleaning is not just another cleaning company on the market. We are dedicated to provide service of the highest quality and go that extra mile to ensure complete satisfaction of our customers. We are here to build a long term relationships with our clients based on mutual trust, respect. we want to focus on the positive experience – our work is not just about cleaning your house, what we really want is to put a smile on your face. Just look what our clients had to say about our work.

We booked the after-party cleaning for a 4-room apartment. The job was impeccably clean and organised, as promised. We would use the service again.

Laura P

Good customer care, good cleaning result. Although I had to pay extra for the carpets, my old rental was cleaned properly.

Nicola D

Fast and efficient service. I used Hines for the end of tenancy cleaning of my flat and they provided the expected result.

G. Thomson

“I am really happy with the end of tenancy cleaning job done by Cherie and martin . They were both very thorough and helpful. Thanks to them we didn’t have any problem with the letting agent.

A very reliable service! The team is very efficient and polite. I trust them with all kind of cleaning jobs for the office and they provide great results every time.

J.L.

Hines Clean provides a reliable and efficient service for a very good price. I have tried many companies offering office cleaning and none of them matches their quality. Highly recommended!

Ben Wilson

The guy did a wonderful job cleaning the hob and oven. A first-rate service! Highly recommended!

Adam Clark

I am never going back to spring cleaning on my own ever again. The team cleaned the whole house and the garage for less than a day. It takes me a week to do the same! What a wonderful service!

Maude B

Loverly service – easy booking, reasonable price, and hard-working team. I highly recommend the one-off cleaning service to anyone who wants to increase the value of their property when selling.

Graham Parker

The apartment we bought needed a deep cleaning before we moved in so we used the one-off service. Making the arrangement was easy, the team was thorough, the price was okay – all in all a satisfying service.

Marisa F

A great service if you need to clean your home in a hurry. The team was lovely, they worked very hard and cleaned the whole apartment immaculately. I am particularly impressed they managed to remove old stains from the dining chairs. Thank you!

Gabriela Hernández

Great service, nice and polite cleaners! I am using domestic cleaning regularly for over a year now and my house looks great even between the visits.

Mia G

Easy to book, good customer service. The lady took her time and cleaning of the kitchen took her quite long so it cost me more than planned. Overall, I am satisfied with the service.

Travis B

The cleaner paid attention to detail and was thorough but she didn’t complete the house for the expected time. However, the provided result was satisfying.

Roger K

I’ve been using Cherie from Hines for over 10 years. She is really reliable, very hard working and most importantly a very helpful and kind person.

She has managed our flats on air bnb and for long term rentals. Nothing is too much to ask and our guests are always pleased”

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